Q: Are meals included in the tour prices?
A: In general no, however some tours have a lunch included. Please refer to the tour description to see what is or isn't included.
Q: Do all your drivers/guides speak English?
A: Yes all our drivers and guides speak fluently English. We also have French and Spanish speaking staff.
Q: Do I need to tip my driver/guide?
A: It is not mandatory, but it is common courtesy to do so and very appreciated by our drivers and guides as they strive to provide you with the best service and would go the extra mile to make your day a very pleasant one.
Q: What kind of vehicle do you use?
A: We use new/recent, clean and well maintained vehicles. Our fleet includes SUVs, 4x4s and minivans. We can also provide 7 to 28 passengers minibuses or a 50 passengers coach bus upon request for larger groups. We will always provide the vehicle best suited for your needs.
Q: Are your vehicles air-conditioned?
A: Absolutely! All our vehicles have functional air-conditioner.
Q: Can I drink or eat in the car?
A: We don’t mind that you drink water, but we’d rather keep our vehicles clean for the next client as some of our drivers/guides have more than one assignment a day and won’t have time to clean their cars in depth in between. Clean cars is an important aspect in our dedication to provide our clients with an excellent service. We appreciate your understanding.
Q: Can I have a private driver just for a few hours?
A: Yes, our basic rate for a private driver is:
From any city hotel:
- for up to 3 passengers: $150 USD for 3 hours or $230 for 8h, each extra 1/2 hour is $20 USD
- for 4 to 6 passengers: $180 USD for 3 hours or $280 for 8h, each extra 1/2 hour is $25 USD.
- more then 6 passengers please contact us for a quote
Entrance fees to attractions are not included and you will have to pay them onsite.
Extra fee of $20 for airport (PTY-Tocumen or BLB-Panama Pacifico) pick-ups.
Q: I'm traveling with a baby; can you provide a car seat?
A: Yes, we have infant and toddler car seats (0 to 4 years-old). In Panama it is mandatory for all children under 5 years-old to be seated in a car seat. Please let us know your needs on your request for service. We can supply a car-seat for $10 USD per day.
Q: Do you accept credit cards?
A: Credits cards are accepted for deposits and full pre-payments. Full pre-payments are subject to a 5% processing fee. At this time, our drivers only accept cash.